Instructional Design
Learning designed around the person who has to complete it, not the person who wrote it.
Instructional Design · Resource Writing · Quality & Compliance
Resources, written for the learner.
Caitlin O'Connel — Instructional Designer and Resource Writer with over 20 years across the community services, children's services and education sectors. Training and assessment materials for early childhood and outside school hours care, written to sit squarely inside the National Quality Framework.
Instructional Designer & Resource Writer
Diploma of Community Services
Diploma of Children's Services
Bachelor of Psychology (in progress)
ECEC & OSHC
NQF & NQS
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FoundationA Diploma of Community Services and a Diploma of Children's Services, with a Bachelor of Psychology now underway
CraftInstructional design and resource writing for training and assessment across early childhood and outside school hours care
ReachOver 20 years across the community services, children's services and education sectors
IDFramework to classroom
Professional Summary
Learning that holds up in practice.
Caitlin O'Connel is an accomplished Instructional Designer and Resource Writer with over 20 years of experience in the community services, children's services and education sectors.
Her extensive background includes managing Outside School Hours Services, delivering training and assessment for Early Childhood Education and Care (ECEC) and Outside School Hours Care (OSHC), and developing programs and training materials tailored to these areas.
She is highly skilled in quality and compliance assessment, providing expert support for ECEC and OSHC services so they stay aligned with the National Quality Framework (NQF) and the National Quality Standard (NQS).
In Practice
Where a standard becomes a usable resource.
Core Expertise
Many disciplines. One learner-centred standard.
The capabilities behind every program and resource that leaves the desk.
Resource Writing
Training and assessment materials developed for the sectors and services that will use them.
Training & Assessment
Delivery of training and assessment for Early Childhood Education and Care and Outside School Hours Care.
Quality & Compliance Assessment
Expert support for ECEC and OSHC services carrying out quality and compliance assessment.
NQF & NQS Alignment
Programs and evidence held against the National Quality Framework and the National Quality Standard.
Program Development
Programs and training materials tailored to early childhood and outside school hours settings.
Government Grants
A key role in the management of government grants.
Out of Home Care
A contribution to the delivery of services for children and young people in Out of Home Care.
“Programs and training materials tailored to early childhood education and care and outside school hours care.The O'Connel approach
The Practice
From framework to finished resource
How a piece of work comes together.
Now
Instructional Designer and Resource Writer
Programs, training materials and assessment tools written for the community services and children's services sectors.
Listen
Start With the Service
Every resource begins with the service that will use it and the educators who will deliver it.
Map
Map the Requirements
The National Quality Framework and National Quality Standard are mapped before a word is written.
Write
Write for the Learner
Plain language, clear instructions and evidence requirements a candidate can actually meet.
Check
Read It as an Assessor Would
Materials reviewed the way a quality and compliance assessment would review them.
Support
Stay With the Service
NQF training and support initiatives that help services keep improving after the resource lands.
Beyond the Desk
Sector, standards & people
KnowledgeDeep sector knowledge across community services, children's services and education
QualityA commitment to quality carried into every program, resource and review
PeopleA passion for supporting children, families and educators
Let's collaborate
Learning resources that hold up
From instructional design to National Quality Framework alignment — put two decades of sector experience behind your next program.